Supermarket Perimeter - March 2019 - 9

The pros:
SERVICE
* Education
* Personalization
* Differentiation
* Less packaging

SELF-SERVE
* Convenience
* Meal solutions
* Lower labor costs
* Creative packaging

"It's the best of both worlds, and
since its introduction last summer,
many of our existing convenience
store customers have found it to be
a game changer," he says. "It's just a
question of time before the grocery
stores begin to see the application."
Because it brings holding cabinetlike hold times to a self-serve
footprint, Hatco's air curtain offers
more efficient labor usage, while
providing easy access to the end
user, which in turn increases sales,
Frigo says.
Hatco's other self-serve products
for the perimeter include its GR2SDH
sandwich displays, which hold not
only deli prepared sandwiches but
whole rotisserie chickens and other
value-added items, Frigo says.

Customized solutions
In addition to supplying its own equipment to retailers, Hatco also
creates custom displays which are then sold to more traditional "fixture"
companies like Hussman, Structural Concepts and Southern Store.
Those companies, Frigo says, take Hatco units or components and
build them into their own carts or cabinets.
"Most of these types of solutions utilize a balance of base conductive
heat and overhead infrared heat and lighting to promote products being
held for fairly short periods - often less than an hour - although certain packaging can lengthen hold times beyond that for some products
like rotisserie chicken."
For longer hold times, often twice as long, Hatco's Heated and
Humidified cabinets are used for pizza, fried chicken pieces and other
items marketed in the deli prepared foods sections of supermarket
perimeters.
That blend of convected heat and, in many cases, humidity works
well with many foods that tend to dry out under radiant heat, and provides the operator greater flexibility and improved quality over longer
holding periods, Frigo says.
"Until quite recently, these types of cabinets have been enclosed, requiring the customer or employee to open a door to access them. Our
rock-solid GRHD cabinets are still very popular for deli areas, holding
products like fried chicken dinners, as well as the sides that accompany them."
Hatco also has seen an uptick in holding cabinets like its PFST, located
at checkout end caps, which holds to-go pizzas.
Hatco's sales to fixture companies continue to grow as grocery stores
expand their to-go and meal delivery programs. The company also is
noticing more opportunities to utilize its under-mount induction warmers for buffet style serving areas.
"Rather than adding heated shelves and the heat they provide to the
room, a hidden under-mount induction warmer can provide precise heat
to a specific vessel, while being completely hidden from view," he says.

Also on the self-serve side, Hatco is adding new countertop cooking
solutions, which Frigo says will provide some grab-and-go snacking
opportunities to the coffee/snack shop locations in many newer grocery stores.

Convenience...or personalization
For Greensboro, North Carolina-based retail chain The Fresh Market, the
percentage of space in the perimeter dedicated to service or self-serve
display cases varies significantly by need, depending on the store and
the particular department (deli, meat/seafood and produce), says Peter
Mayes, the company's director of meat and seafood merchandising.
For The Fresh Market, the service/self-serve decision also often
comes down to how well one or the other suits the chain's overarching
goal: to help consumers put together meals.
"The overall focus for The Fresh Market as a fresh specialty grocer is
our easy meal solutions, including chef-inspired entrées, customizable
Bistro Meals featuring entrées and sides from our deli, Market Meal Kits
made fresh in-store with fresh prepped ingredients and weekly fourserving Little Big Meals," Mayes says.
Some Fresh Market service-case items are more inspirational to plan
a meal around, like the single-serve seafood items sold in ramekins
that consumers take and bake at home, including lobster macaroni and
cheese, seafood lasagna and Oishi sea bass.

A decade ago, about 70% of all
grocery perimeter cases were service
and 30% were self-serve. It's still
70/30 today, only the 70% belongs
to self-serve and the 30% to service.
Source: Hatco Corp.

MARCH 2019 - 9



Supermarket Perimeter - March 2019

Table of Contents for the Digital Edition of Supermarket Perimeter - March 2019

Supermarket Perimeter - March 2019
Editor's Note - Ready to rumble
Contents
The Wire - Supermarket customer satisfaction sinks
Nearly half of consumers to increase organic consumption
United Fresh unveils plans for 2019 convention
Corbion ingredient receives innovation award
To serve or not to serve?
GOING PREMIUM
Thrifty, but willing to spend
Getting up to speed
Bakery - Branded goods
Bagels - What makes the perfect bagel
Deli - Meal kits 2.0
Hot entrees
Meat & Poultry - Heat-and-eat meats
Beef - Confident consumers, better quality drive big gains at retail
PRODUCE - PREVENTING SHRINK
Produce - Blueberries
Seafood - Poke power
Food Safety - Tamper-evident delivery
COMMISSARY INSIDER - Fresh-cut fruit
PACKAGING - FUNCTIONAL DESIGN
OPERATIONS - ORGANICS
FOOD SAFETY - INCREASING SHELF LIFE
Product Showcase
Advertisers
FRESH TAKES
Supermarket Perimeter - March 2019 - Supermarket Perimeter - March 2019
Supermarket Perimeter - March 2019 - Supermarket Perimeter - March 2019
Supermarket Perimeter - March 2019 - 2
Supermarket Perimeter - March 2019 - Editor's Note - Ready to rumble
Supermarket Perimeter - March 2019 - Contents
Supermarket Perimeter - March 2019 - 5
Supermarket Perimeter - March 2019 - Corbion ingredient receives innovation award
Supermarket Perimeter - March 2019 - 7
Supermarket Perimeter - March 2019 - To serve or not to serve?
Supermarket Perimeter - March 2019 - 9
Supermarket Perimeter - March 2019 - 10
Supermarket Perimeter - March 2019 - 11
Supermarket Perimeter - March 2019 - GOING PREMIUM
Supermarket Perimeter - March 2019 - 13
Supermarket Perimeter - March 2019 - Thrifty, but willing to spend
Supermarket Perimeter - March 2019 - 15
Supermarket Perimeter - March 2019 - Getting up to speed
Supermarket Perimeter - March 2019 - 17
Supermarket Perimeter - March 2019 - Bakery - Branded goods
Supermarket Perimeter - March 2019 - 19
Supermarket Perimeter - March 2019 - 20
Supermarket Perimeter - March 2019 - 21
Supermarket Perimeter - March 2019 - Bagels - What makes the perfect bagel
Supermarket Perimeter - March 2019 - 23
Supermarket Perimeter - March 2019 - 24
Supermarket Perimeter - March 2019 - 25
Supermarket Perimeter - March 2019 - Deli - Meal kits 2.0
Supermarket Perimeter - March 2019 - 27
Supermarket Perimeter - March 2019 - 28
Supermarket Perimeter - March 2019 - 29
Supermarket Perimeter - March 2019 - Hot entrees
Supermarket Perimeter - March 2019 - Meat & Poultry - Heat-and-eat meats
Supermarket Perimeter - March 2019 - 32
Supermarket Perimeter - March 2019 - 33
Supermarket Perimeter - March 2019 - Beef - Confident consumers, better quality drive big gains at retail
Supermarket Perimeter - March 2019 - 35
Supermarket Perimeter - March 2019 - 36
Supermarket Perimeter - March 2019 - 37
Supermarket Perimeter - March 2019 - PRODUCE - PREVENTING SHRINK
Supermarket Perimeter - March 2019 - 39
Supermarket Perimeter - March 2019 - 40
Supermarket Perimeter - March 2019 - 41
Supermarket Perimeter - March 2019 - Produce - Blueberries
Supermarket Perimeter - March 2019 - 43
Supermarket Perimeter - March 2019 - Seafood - Poke power
Supermarket Perimeter - March 2019 - 45
Supermarket Perimeter - March 2019 - 46
Supermarket Perimeter - March 2019 - 47
Supermarket Perimeter - March 2019 - Food Safety - Tamper-evident delivery
Supermarket Perimeter - March 2019 - 49
Supermarket Perimeter - March 2019 - 50
Supermarket Perimeter - March 2019 - 51
Supermarket Perimeter - March 2019 - 52
Supermarket Perimeter - March 2019 - COMMISSARY INSIDER - Fresh-cut fruit
Supermarket Perimeter - March 2019 - 54
Supermarket Perimeter - March 2019 - 55
Supermarket Perimeter - March 2019 - PACKAGING - FUNCTIONAL DESIGN
Supermarket Perimeter - March 2019 - 57
Supermarket Perimeter - March 2019 - OPERATIONS - ORGANICS
Supermarket Perimeter - March 2019 - 59
Supermarket Perimeter - March 2019 - 60
Supermarket Perimeter - March 2019 - 61
Supermarket Perimeter - March 2019 - FOOD SAFETY - INCREASING SHELF LIFE
Supermarket Perimeter - March 2019 - 63
Supermarket Perimeter - March 2019 - Advertisers
Supermarket Perimeter - March 2019 - FRESH TAKES
Supermarket Perimeter - March 2019 - 66
Supermarket Perimeter - March 2019 - 67
Supermarket Perimeter - March 2019 - 68
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