Supermarket Perimeter - November 2022 - 15

Some retailers, he added, are being forced to close their fullservice
meat and seafood counters permanently or operate them on
reduced hours.
" The bottom line is experienced staff are hard to replace and it creates a
serious knowledge gap that can impact all aspects of in-store operations. "
Adding to the challenges, the grocery stores of today require workers
with different skill sets, Baum said.
Some of the new jobs in grocery stores that previous generations
of retailers probably wouldn't recognize include data scientist, chief
diversity officer and vice president of digital/ecommerce/omnichannel.
The grocery industry has a long history of promoting from within,
Baum said. Many current executives started out as clerks.
While that will always be a point of pride, retailers also have to think
of new ways of bringing in the right talent to fill the jobs of today and
tomorrow.
" The food industry must start looking outside our industry for people
who can bring new and different experiences and skill sets to our
businesses, " Baum said.
80,000
truck driver shortages
totaled in 2021.
(American Trucking Association)
All along the supply chain
The effect of labor problems permeates a retailer's entire operation.
According to the FMI Speaks report, 80% of food retail and supplier
respondents said their inability to attract and retain quality employees is
having a negative impact on their businesses.
" We continue to see issues related to labor throughout the supply
chain, " Baum said. " For example, there's a particular issue with trucking
and a shortage of drivers. "
According to the American Trucking Association, driver shortages
totaled 80,000 in 2021. That's more than four times as many shortages
as in 2012.
Labor shortages, coupled with high fuel costs and transportation
and packaging challenges, are all contributing to higher grocery prices,
Baum said.
" We must acknowledge that these increases are not something that
simply happened overnight or that are entirely pandemic-related. "
That said, food retailers are doing what they can to lessen the impact
on consumers. And grocery consumers have proved resilient, despite
this perfect storm of problems. According to FMI, 86% are reasonably
confident they can manage their household budgets accordingly,
particularly when it comes to grocery shopping.
Grocery retailers are working hard to come up with ways to attract
new talent and keep it.
The most common approach, not surprisingly, is to offer higher
compensation, either through higher wages or bonuses, Baum said.
Those who participate can work towards their Food Retail
Leader Certificate, which further develops key leadership
skills recognized throughout the industry, said Mark Baum,
FMI's chief collaboration officer and senior vice president,
industry relations.
In 2022, the program graduated 267 participants. Since
its inception, more than 1,000 people have earned Future
Leaders eXperience certificates.
FMI also incentivizes grocery workers to excel through
its Store Manager Awards program and its Executive
Leadership Awards. And in 2020 the association launched
Supermarket Employee Day. Held on Feb. 22, it's a perfect
opportunity for the food industry to recognize its staff for
the demanding work they do to keep America fed.
FMI has also tackled the labor issue from an academic
angle. For the past three years, the association has
conducted research about the grocery workforce through
its Peck Fellowship at St. Joseph's University.
The first two years' research projects looked at how to
recruit Gen Z workers and how to improve employee
retention. This year, FMI and St. Joseph's are taking a deep
dive into best practices in hiring and related practices.
NOVEMBER 2022 - 15
TOOLS FOR RETAILERS
FMI - The Food Industry Association has several initiatives
focused on the workforce and on helping retailers and their
supplier partners solve their labor-related problems.
The association's Future Leaders eXperience, for instance,
is the industry's premier training program for retailers,
wholesalers, and suppliers. The interactive learning
experience, now offered online, focuses on the development
of leadership skills for professionals across the food industry.

Supermarket Perimeter - November 2022

Table of Contents for the Digital Edition of Supermarket Perimeter - November 2022

Supermarket Perimeter - November 2022 - Intro
Supermarket Perimeter - November 2022 - 1
Supermarket Perimeter - November 2022 - 2
Supermarket Perimeter - November 2022 - 3
Supermarket Perimeter - November 2022 - 4
Supermarket Perimeter - November 2022 - 5
Supermarket Perimeter - November 2022 - 6
Supermarket Perimeter - November 2022 - 7
Supermarket Perimeter - November 2022 - 8
Supermarket Perimeter - November 2022 - 9
Supermarket Perimeter - November 2022 - 10
Supermarket Perimeter - November 2022 - 11
Supermarket Perimeter - November 2022 - 12
Supermarket Perimeter - November 2022 - 13
Supermarket Perimeter - November 2022 - 14
Supermarket Perimeter - November 2022 - 15
Supermarket Perimeter - November 2022 - 16
Supermarket Perimeter - November 2022 - 17
Supermarket Perimeter - November 2022 - 18
Supermarket Perimeter - November 2022 - 19
Supermarket Perimeter - November 2022 - 20
Supermarket Perimeter - November 2022 - 21
Supermarket Perimeter - November 2022 - 22
Supermarket Perimeter - November 2022 - 23
Supermarket Perimeter - November 2022 - 24
Supermarket Perimeter - November 2022 - 25
Supermarket Perimeter - November 2022 - 26
Supermarket Perimeter - November 2022 - 27
Supermarket Perimeter - November 2022 - 28
Supermarket Perimeter - November 2022 - 29
Supermarket Perimeter - November 2022 - 30
Supermarket Perimeter - November 2022 - 31
Supermarket Perimeter - November 2022 - 32
Supermarket Perimeter - November 2022 - 33
Supermarket Perimeter - November 2022 - 34
Supermarket Perimeter - November 2022 - 35
Supermarket Perimeter - November 2022 - 36
Supermarket Perimeter - November 2022 - 37
Supermarket Perimeter - November 2022 - 38
Supermarket Perimeter - November 2022 - 39
Supermarket Perimeter - November 2022 - 40
Supermarket Perimeter - November 2022 - 41
Supermarket Perimeter - November 2022 - 42
Supermarket Perimeter - November 2022 - 43
Supermarket Perimeter - November 2022 - 44
Supermarket Perimeter - November 2022 - 45
Supermarket Perimeter - November 2022 - 46
Supermarket Perimeter - November 2022 - 47
Supermarket Perimeter - November 2022 - 48
Supermarket Perimeter - November 2022 - 49
Supermarket Perimeter - November 2022 - 50
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Supermarket Perimeter - November 2022 - 54
Supermarket Perimeter - November 2022 - 55
Supermarket Perimeter - November 2022 - 56
Supermarket Perimeter - November 2022 - 57
Supermarket Perimeter - November 2022 - 58
Supermarket Perimeter - November 2022 - 59
Supermarket Perimeter - November 2022 - 60
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-december-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-november-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-october-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-september-2022
https://digital.supermarketperimeter.com/sosland/sp/-supermarket-perimeter-august-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-july-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-june-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-may-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-april-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-march-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-february-2022
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-january-2022
https://digital.supermarketperimeter.com/sosland/sp/-supermarket-perimeter-december-2021
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-november-2021
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-october-2021
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-september-2021
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-august-2021
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-july-2021
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-june-2021
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-may-2021
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-april-2021
https://digital.supermarketperimeter.com/sosland/sp/supermarket-perimeter-march-2021
https://digital.supermarketperimeter.com/sosland/sp/2021_02_01
https://digital.supermarketperimeter.com/sosland/sp/2021_01_01
https://digital.supermarketperimeter.com/sosland/sp/2020_12_01
https://digital.supermarketperimeter.com/sosland/sp/2020_11_01
https://digital.supermarketperimeter.com/sosland/sp/2020_10_01
https://digital.supermarketperimeter.com/sosland/sp/2020_09_01
https://digital.supermarketperimeter.com/sosland/sp/2020_08_01
https://digital.supermarketperimeter.com/sosland/sp/2020_07_01
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https://digital.supermarketperimeter.com/sosland/sp/2020_04_01
https://digital.supermarketperimeter.com/sosland/sp/2020_03_01
https://digital.supermarketperimeter.com/sosland/sp/2020_02_01
https://digital.supermarketperimeter.com/sosland/sp/2020_01_01
https://digital.supermarketperimeter.com/sosland/sp/2019_12_01
https://digital.supermarketperimeter.com/sosland/sp/2019_11_01
https://digital.supermarketperimeter.com/sosland/sp/2019_10_01
https://digital.supermarketperimeter.com/sosland/sp/2019_09_01
https://digital.supermarketperimeter.com/sosland/sp/2019_08_01
https://digital.supermarketperimeter.com/sosland/sp/2019_07_01
https://digital.supermarketperimeter.com/sosland/sp/2019_06_01
https://digital.supermarketperimeter.com/sosland/sp/2019_05_01
https://digital.supermarketperimeter.com/sosland/sp/2019_04_01
https://digital.supermarketperimeter.com/sosland/sp/2019_03_01
https://digital.supermarketperimeter.com/sosland/sp/2019_02_01
https://digital.supermarketperimeter.com/sosland/sp/2019_01_01
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