Supermarket Perimeter - November 2024 - 54
Technology
Process mining
A Zespri case study
By Andy Nelson
IN 2020, KIWIFRUIT INDUSTRY LEADER ZESPRI embarked on what
it called Project Horizon, an effort to transform its digital processes and
systems - some of which, said Richard Matthews, business process
analyst and Celonis Centre of Excellence lead for Zespri, were 20
years old.
" In particular, we wanted to drive better outcomes for our people and
our customers while also helping to drive more value for our growers, "
Matthews said.
" To do that, we saw opportunities to improve our procurement and
purchase-to-pay systems. "
It was a huge project, and Zespri, which expects to export a record
190 million trays of fruit throughout 2024 to over 55 countries, knew
they had to find just the right partner to help them accomplish it, he
added. Despite working with over 4,300 growers and accounting for
roughly 33% of global kiwi volume, Zespri's outdated systems were
resulting in inefficiencies throughout the global supply chain.
The company chose Celonis, which is widely recognized as the
global leader in process mining and process intelligence. It turned out
to be a good choice.
" Throughout our time working with Celonis, they've demonstrated
their ability to meet and exceed the goals that we've outlined, "
Matthews said. " And they were able to help deliver insights into our
processes at the onset of our partnership, which accelerated our digital
transformation journey. "
Celonis, he added, excels at providing detailed insights into processes
- and doing it quickly.
Their technology also complements existing tech stacks, so there
isn't a need to replace existing solutions.
54 - NOVEMBER 2024
supermarketperimeter.com
Zespri
Partnering
with Celonis
has transformed
Zespri's end to
end processes.
http://www.supermarketperimeter.com
Supermarket Perimeter - November 2024
Table of Contents for the Digital Edition of Supermarket Perimeter - November 2024
Supermarket Perimeter - November 2024 - Intro
Supermarket Perimeter - November 2024 - 1
Supermarket Perimeter - November 2024 - 2
Supermarket Perimeter - November 2024 - 3
Supermarket Perimeter - November 2024 - 4
Supermarket Perimeter - November 2024 - 5
Supermarket Perimeter - November 2024 - 6
Supermarket Perimeter - November 2024 - 7
Supermarket Perimeter - November 2024 - 8
Supermarket Perimeter - November 2024 - 9
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Supermarket Perimeter - November 2024 - 12
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Supermarket Perimeter - November 2024 - 17
Supermarket Perimeter - November 2024 - 18
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